Osseo Group has noticed an increase in fake Woodpecker devices sold online and by distributors in Australia and New Zealand.
Whilst the fake products may look like high-quality products, they have been reported to be made of inferior materials and poor standards. The fake products are incompatible with genuine Woodpecker devices and pose a great risk to the doctors’ and patients’ safety.
The DTE division of Woodpecker is particularly susceptible to counterfeit products. DTE products are only sold in developing countries; any DTE products found in the Australian market have been illegally grey imported by doctors or distributors.
Major concerns and potential harm caused by fake products.
Fake handpieces can destroy the device and lead to an abrupt change in power and electrical leakage, which may cause serious injury to teeth or other medical accidents.
The materials of fake products have not been tested for biocompatibility and may contain toxic and/or other harmful substances, which could lead to irritation or poisoning.
Quality issues with overheating, non-vibration, rusting and cracking lead to circuit burn-out and the device becoming ineffective.
How to check the authenticity of your products
QR Code Scanning
Scratch off the safety coating from the label attached to the outer box of the product. The full QR code and 8-digit security code will appear.
Scanning the QR code will take you to the Woodpecker authenticity confirmation website.
Manually
Scratch off the safety coating from the label attached to the outer box of the product. The full QR code and 8-digit security code will appear.
Go to glwoodpecker.com and enter the 8-digit security code.
At Osseo Group, we take strong measures to ensure that we only distribute genuine and high-quality products so our customers can shop and continue working with peace of mind.