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Scanner Performance Troubleshooting
If your scanner is losing tracking, running slowly or producing inconsistent results, complete every step below or contact your account representative for assistance with the process.

Stuart Anderton
5 days ago2 min read


Shining 3D Installation & PC Optimisation Guide (Before You Scan)
Follow this step-by-step guide to prepare your Windows PC for Shining 3D software. Update Windows, install the latest NVIDIA drivers, optimise system settings, test performance and calibrate your scanner for reliable operation.

Stuart Anderton
5 days ago2 min read


From Analogue to Digital: Where Should Your Laboratory Start?
Learn how to choose your first dental printer or mill based on your current workload, labour costs, materials and potential return on investment.

Stuart Anderton
6 days ago13 min read


System Configuration Requirements
The computer running your scanning, design or manufacturing software is critical to the overall workflow. Using hardware that is close to the recommended specification is not good enough. For reliable performance and technical support, the computer must use an Intel processor and a compatible NVIDIA graphics card.

Stuart Anderton
Jul 173 min read


How to Clear Sediment and Cured Resin from an AccuFab Resin Tank
The tank-cleaning function exposes the entire bottom of the tank, curing a thin, continuous layer of resin. When this layer is removed, it binds and lifts loose particles and sediment from the tank at the same time. Small pieces of cured resin and settled sediment can remain in the resin tank after printing. If these particles are not removed, they may interfere with the next print or become trapped between the build platform and the tank film, potentially damaging the film a

Stuart Anderton
Jul 174 min read


SHINING EDGE Sydney 2026 Celebrates Innovation, Education and Excellence in Digital Dentistry
Discover highlights from SHINING EDGE Sydney 2026, where Osseo Group received Platinum Dealer Status for the second consecutive year and Stuart Anderton became the only external partner Application Engineer worldwide to receive SHINING 3D Dental's Expert Service Award.

Stuart Anderton
Jun 93 min read


Focuspocus: Why Adjustable Focus Is Not Adjustable Working Distance
There seems to be a growing misunderstanding in the loupe industry that “adjustable focus” means “adjustable working distance”. It doesn’t, that's just focuspocus.That is not opinion or marketing language. It is basic geometry.Prismatic deflection loupes are built around a fixed convergence angle between the left and right optical channels. Those optical axes are physically aligned to intersect at a specific point in space, which becomes the designed working distance. Read Mo

Stuart Anderton
May 113 min read


Intraoral Scanner Troubleshooting: Common Issues & How to Fix Them
Digital dentistry demands digital discipline. Your intraoral scanner is a powerful device—but only if used correctly and supported by the right software, hardware, and scanning habits. Many common complaints—laggy performance, incomplete scans, poor accuracy—are often not hardware faults but user errors, software issues, or configuration problems.

Stuart Anderton
May 66 min read


Pulse, Peak, and Proof: How 2 W Can Briefly Become 20 W
If you’ve ever shopped for a diode dental laser, you may have seen conflicting numbers on brochures or heard claims like “20 W.”

Stuart Anderton
May 65 min read


IPG workflow success
Getting predictable results with IPG is not about luck. It comes down to following the workflow exactly as designed. When the process is followed, cases run smoothly. When it is not, failures, delays and cost overruns are not just possible, they are guaranteed.

Stuart Anderton
Apr 164 min read


Site Requirements for all UP3D Equipment Installations.
This article outlines the site requirements for installation of your UP3D milling system and associated equipment. Please review each section carefully and ensure all requirements are met prior to the installation date. Proper preparation will allow us to complete installation, calibration and training without delays, so you can start using your system as soon as possible.

Stuart Anderton
Mar 314 min read


ADX26 Deals are Live: Premium Dental Technology Without the Premium Price
Osseo Group is offering exclusive ADX26 pricing across our most popular products. From now until midnight 31 March 2026, you can secure industry-leading packages complete with software, consumables, training and installation — at outstanding value.

Stuart Anderton
Mar 35 min read


Scan Design Manufacture - Chairside 3D Printing & Milling
This fast-paced, practical workshop is designed for dentists and teams who own or are investing in an intraoral scanner and want a simple, reliable path to in-house manufacture. We’ll show you how to turn your scans into finished appliances and restorations using MSLA/DLP printing and chairside milling — covering splints, mouthguards, whitening trays, onlays/inlays, and single-unit crowns/bridges (provisional and definitive, material-dependent). You’ll learn when to print vs

Gorton Chen
Feb 233 min read


ADX26 UP3D Deals
To celebrate, Osseo Group is offering exclusive early ADX26 pricing across our most popular wet and dry milling systems. From today until midnight 31 March 2026 you can secure these industry-leading packages, complete with software, consumables, professional training, and full installation....at unbeatable value.

Stuart Anderton
Feb 233 min read


Laser Certification - Step One - Pre-Licensing Course
Become Licensed to Use Dental Lasers with Confidence! Secure your place in the next Laser Dentistry Pre-Licensing Course and take the first step toward safe, compliant laser practice. Register now to reserve your seat.

Stuart Anderton
Feb 53 min read


Stronger Than Ever: Osseo Group Expands to a New Auburn Showroom, Training Centre and Warehouse.
Sixteen years is a long time to keep saying “we’ll only need a bit more space,” but that’s exactly how Osseo Group has grown: one deliberate step at a time, always outgrowing the room we were in.
It began in a single back room inside a dental practice in Ashfield. No showroom, no warehouse, just a desk, a few machines stacked against the wall and a determination to support clinicians properly.

Stuart Anderton
Nov 24, 20252 min read


Black Friday Sales are Live: Premium Dental Technology Without the Premium Price
Osseo Group is offering exclusive early Black Friday pricing across our most popular products. From now until midnight 30 November 2025, you can secure industry-leading packages complete with software, consumables, training and installation — at outstanding value.

Stuart Anderton
Nov 24, 20254 min read


Early Black Friday: Save Tens of Thousands on UP3D Chairside & Lab Milling Systems
To celebrate, Osseo Group is offering exclusive early Black Friday pricing across our most popular wet and dry milling systems. From today until midnight 30 November 2025 you can secure these industry-leading packages, complete with software, consumables, professional training, and full installation....at unbeatable value.

Stuart Anderton
Nov 4, 20253 min read


Affordable, Reliable, and Beautiful: Osseo Group’s Search for the Best Milling Consumables
We’re proud to present our select range:Aconia 3D Master and Aconia 3D Ultra Zirconia for crowns, bridges, and full-arch frameworks, and Beleal lithium disilicate glass ceramic CAD blocks — available both as un-crystallised C14 and B40 (violet-coloured) blocks, and fully-crystallised (tooth-coloured) C14 blocks for chairside milling.

Stuart Anderton
Oct 29, 20252 min read


Osseo Group Strengthens its Global Partnerships at DentTech China 2025
This year’s show also marked the beginning of an exciting new phase for Osseo Group, with plans to launch a next-generation intraoral scanner, a new diode laser, a new milling machine, and a range of premium milling consumables in the coming weeks. DentTech China 2025 reinforced Osseo Group’s commitment to supporting clinics and laboratories across Australia and New Zealand with the most advanced, accessible, and dependable digital solutions.

Catherine Trinidad
Oct 28, 20252 min read
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