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Why Keeping Your PC and Software Up to Date Matters
Our computer is the backbone of your digital workflow, and for dental professionals using Shining 3D equipment, keeping both your hardware and software up to date is essential for smooth, reliable performance. A neglected PC or outdated software can lead to crashes, slowdowns, or even compatibility failures that disrupt your clinic.
Stuart Anderton
Sep 172 min read


Crystallise, Glaze, Fire – Programming Your F30 Furnace Made Easy
Learn how to program your UP3D F30 porcelain furnace with step-by-step instructions for lithium disilicate, zirconia, and PFM. Includes example programs and practical tips.
Stuart Anderton
Jul 162 min read


UP3D Bonding Guide for Lithium Disilicate, IPS e.max, Sinter-Free Lithium Disilicate, and ZeroFire Ceramics.
Proper bonding of glass-ceramic restorations like IPS e.max, sinter-free lithium disilicate, and ZeroFire ceramics is critical to the success and longevity of the restoration. Every step — from cleaning and etching, to silane application, tooth bonding, and final cementation — must be done exactly according to the manufacturer’s instructions for each material used. Shortcuts, forgotten steps, or incorrect assumptions can lead to serious clinical failures.
Stuart Anderton
Jul 163 min read


Intraoral Scanner Troubleshooting: Common Issues & How to Fix Them
Digital dentistry demands digital discipline. Your intraoral scanner is a powerful device—but only if used correctly and supported by the right software, hardware, and scanning habits. Many common complaints—laggy performance, incomplete scans, poor accuracy—are often not hardware faults but user errors, software issues, or configuration problems.
Stuart Anderton
Jun 116 min read


Service and Support Policy for Aidite Vertical Machining Centres by Osseo Group
This agreement applies to all Aidite milling machines supplied by Osseo Group. It ensures that our customers receive comprehensive support,
Stuart Anderton
Apr 25 min read


MEYER 3DPRO CBCT – Installation requirements.
The Meyer 3DPRO CBCT range has specific room and wiring requirements to ensure a simple, efficient setup. This information is for builders,
Stuart Anderton
Feb 202 min read


Common Waterlase iPlus Errors and Their Causes: Troubleshooting Guide
While errors can be frustrating, the good news is that most issues with the Biolase iPlus can be easily resolved with the right guidance.
Dipika Halai
Oct 8, 20243 min read


Aoralscan Elite Basic Training – Everything You Need to Know
This video, presented by Mr. Xudong Wu, covers everything you need to know about the basic functionality of the Aoralscan Elite.
Stuart Anderton
Sep 23, 20241 min read


Christmas Closure Dates — Bidding 2022 Farewell!
With the end of 2022 fast approaching, it's time to bid farewell to another year. Osseo Group is also preparing to wrap the year up and...
Stuart Anderton
Dec 2, 20221 min read


How to calibrate your AORALSCAN 3 IOS
Calibrating the AORALSCAN 3 IOS is very fast and easy. Ideally, you'll calibrate once a fortnight (when the numbers next to the gear on...
Stuart Anderton
Jul 20, 20221 min read


HELP! My laser needs calibrating.
In most states, you'll need your laser calibrated annually to ensure the set values and output values of your laser is within an...
Stuart Anderton
Jul 4, 20223 min read


Calibrating......
The Picasso Plus, and Picasso Lite+ diode lasers units are factory calibrated upon sale. For accurate treatment results and patient...
Stuart Anderton
Apr 6, 20222 min read
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